Code of Conduct

Members of Master Builders Association of the ACT are bound by a Code of Conduct, developed in consultation with the Australian Competition and Consumer Commission. In summary, the Code requires that members:

  • Act at all time with honesty, integrity and responsibility and in the spirit of good faith and fair dealings.
  • Deal fairly and equitably with clients and other industry participants at all times.
  • Not engage in any conduct which is unfair, harsh or unconscionable.
  • Not engage in any practice which might tend to lower the standards applicable in the building and construction industry.
  • Be accountable for any transgressions of the Code.
  • Promote an efficient, competitive and ethical building and construction industry.
  • Support continued industry reform and encourage the partnering concept of utmost good faith and fairness in all commercial dealings.
  • Not engage or knowingly co-operate in collusive tendering, misleading conduct, anti-competitive practices or re-sale price maintenance.
  • Observe the requirements of Industry Codes of Practice, the law and the objectives, articles and ethics of Master Builders Association of the ACT.

In the event that a member is found to be in breach of the Code, discliplinary action may be taken.

If you have a problem with one of our members that you have not been able to resolve, you should read the information under dispute resolution to discover the steps you can take to remedy the situation.